How can I register and order as a Company or as Private Person ?
It is possible to purchase by registering:
as a Company
- fill in the fields Company, VAT number, PEC Certified Electronic Mail
The system generates an invoice.
as a Person/Private
- leave the fields (not mandatory) Company, VAT number, PEC, tax code blank/do not fill in.
the system automatically generates a receipt.
How can I see the total amount without 22% Vat , if I register as a company with vat number, and select delivery in my country out of Italy?
You must register your account before filling vat number and company name. In your account you select your Country, you add products to the basket, and you will see the total without Vat. If you select destination to Italy, the program will add the 22% Vat to your total.
What are the shipping times?
Shipping times are indicated in each of our products.
Can I order fabric samples?
The minimum sample we ship is 0.50 meters (50 centimeters) that the cart allows you to add to the order independently. Also in the Samples/Color Cards section, you can see the available samples that you can add to the cart.
Is it possible to have a catalog?
Due to the constant evolution of our product range, it's not possible to have a catalog with all our products.
The products we carry are those found on our website. Fabric samples can be ordered directly from the website with a minimum order of 0.50 meters added to your cart.
You can purchase all available catalogs here:
How can I select Pick Up in the Store of Milan 20124 - street Domenico Scarlatti, 9 - Italy ?
To select "Order Pickup" at the Milan store at Via Domenico Scarlatti 9, you must first register (or log in if you already have an account), add the items to your cart, and click "Next" until you can select "Pickup."
Proceed until you complete your order. Once you receive the "Order Awaiting Pickup" email, you can collect your order or send your courier or representative to collect it.
Pick up is possible only if you regiter an account selecting country " Italy " . Pick up is not available if you select other countries.
Why won't Paypal checkout allow me to complete the payment?
Because you have not accepted cookies, in this case you must log back into the site, accept cookies, and place your order again.
Why can't I find the products I temporarily added to my cart before completing my order?
Because you have not accepted cookies, to find the products temporarily added to your cart, you must first accept cookies.
How can I change my data and/or delete my customer code?
If you are a registered customer, you can change your details by logging into your account and then editing your details.
To delete your account/customer code, please contact our customer service.
Is my personal information secure on pinottimercerieingrosso.it?
The security of your personal data is important to us. All data is transmitted via a secure SSL connection.
To process your order, we must transmit some relevant data to our cooperation partners, such as shipping partners, banks, or our technical processing partner for email dispatch. All our partners treat our customers' data confidentially in accordance with legal provisions and use the relevant data only for the purpose of the respective service. Under no circumstances will the data be shared with third parties.
As a customer, you have the right to request information about the data we hold about you and to delete or modify your account at any time.
How can I complete my order in just a few clicks?
Find the item you're interested in using our internal search "Search..." or in the Categories and subcategories menu.
- To order products with multiple color options, first select the color and then the quantity from the drop-down menu, then click the "Add to Cart" button.
- You can view the items added to your cart and the total amount at any time in the cart summary.
- Proceed by selecting your preferred payment method:
- Bank Transfer: Transfer the order amount to our IBAN code: IT47C0306909686100000002235
Once the transfer has been made, send a copy to: info@foderamipinotti.com,
indicating the order number in the reason for payment.
Once payment is received, we will process your order as quickly as possible.
- Or select other available payment methods: Credit Cards / PayPal / PayPal in 3 installments / ApplePay / GooglePay
Cash on delivery (payment directly to the courier upon delivery). This service has a €2.99 excluding VAT surcharge, which is added to the standard shipping cost.